Empire Today vs. Home Depot: Price, Stock & Service Comparison
Empire Today and Home Depot are two popular locations for all your flooring needs. Whether you are looking for new carpet, tile, or vinyl flooring, it’s important to compare the two companies before making your final decision about which is right for you.
On one hand, Empire Today specializes in premium flooring, which means you will get a professional finish. On the other hand, Home Depot is your one-stop shop for all things home improvement and typically has lower prices. Which should you select?
Keep reading to learn if Empire Today or Home Depot is best concerning price, stock, and service. This guide closely examines the companies so you can decide which flooring mega-house is best for your home and needs. As a spoiler, we are fans of Home Depot. Learn why below.
A Quick Comparison
|Carpet, flooring, and window treatments
|Home appliances, flooring, and building materials
|Parent company/ major Subsidiaries
|Charlesbank Capital Partners
|The Home Depot Pro
Brief History of Empire Today
Empire Today was founded in 1959 under the original name Empire Plastic Covers. At the time, it was a family-owned business in Chicago. By 1965, the company changed its name to Empire Home Services and added carpet to its product list.
Since then, Empire Today has grown. By November 2002, the company was sold and soon changed its name to Empire Today. Now, Empire Today focuses on home improvement. It sells carpet, hardwood flooring, laminate flooring, ceramic flooring, vinyl flooring, and area rugs. It also has window treatments and operates in more than 75 metropolitan areas in the US.
Brief History of Home Depot
It’s hard to go anywhere in the United States, where Home Depot is not located. Home Depot is the largest home improvement retailer in the US. It provides several home improvement tools, including construction products, gardening supplies, flooring, and more.
The company was opened in 1978 by four co-founders. Its goal was to become the largest home improvement superstore. By 2006, Home Depot became the largest home retailer in the US.
Since then, Home Depot has even branched out to non-US locations. Home Depot operates in Puerto Rico, Guam, the US Virgin Islands, Canada, and Mexico. It currently has a revenue of $151.16 billion and has 2,312 locations worldwide.
Empire Today Manufacturing
Knowing where a company produces its products can help you get an idea of the quality of the items before you even purchase them. Products manufactured in America and Canada are better quality than those manufactured in China or Mexico.
Unfortunately, Empire Today does not release where they manufacture all their products. The reason so little information is reported may be because the company was recently acquired by Charlesbank Capital Partners at the end of 2021.
However, they report that all their laminate products are manufactured in the United States to provide the most attractive and durable finishes possible. The fact that they specifically market their laminate flooring as being made in the USA seems to imply that other products are not manufactured in the US.
Home Depot Manufacturing
Finding out where Home Depot manufactures its products is a lot easier. As a whole, Home Depot manufactures and imports most of its products from China. In fact, Home Depot imports more from China than any other US company except Walmart.
In 2019, Home Depot reported that it was looking to move out of China to avoid tariffs and balance its manufacturing. Unfortunately, this report seems to be false or a publicity stunt because there have not been any changes in their manufacturing locations.
The only exception to this is the lumber. Home Depot sources almost all its lumber from the United States. A small portion of it is sourced from Canada. Overall, almost 100% of the lumber is sourced and processed within North America.
Empire Today Product Line
If you are interested in Empire Today, you mainly need flooring services. Empire Today specializes in all things flooring, including carpet, hardwood, laminate, vinyl, and more. Here is a closer look at the products Empire Today provides:
Empire Today provides carpet installation. They will remove your furniture and old carpet. They even have a carpet recycling program to ensure all products are used sustainably. After the job is completed, the area will be cleaned, and the furniture is put back in place.
In addition to carpet, Empire Today offers a variety of flooring options. They can provide hardwood, laminate, ceramic, and vinyl flooring. They even offer custom-made area rugs to put over your new flooring. Like with carpet installation, the team will remove furniture, remove your old floor, and return the furniture once the job is finished.
Home Depot Product Line
Home Depot has a much larger product line than Empire Today. Whereas Empire Today only focuses on flooring mediums, Home Depot focuses on all things home. No matter what your home project may be, Home Depot likely has the tools and resources you need.
Home Depot sells a variety of home appliances, such as washers, dryers, and dishwashers. Practically any major home appliance you need is sold at Home Depot. They also sell smaller appliances, such as lamps, light bulbs, and other appliances that make your house feel like a home.
Home Depot is one of the top locations for purchasing tools. Home Depot sells any tool and brand you can think of. Some are designed for residential use, whereas others are designed for professionals.
Like Empire Today, Home Depot has several flooring options. In fact, they offer more flooring options than Empire Today, including tile, tile backsplashes, vinyl, laminate, hardwood, carpet, rugs, garage flooring, gym flooring, and flooring supplies.
No modern home is complete without electrical wiring. Home Depot has tools, materials, and accessories to complete your electrical wiring. Light bulbs, switches, and safety gear are all examples of electrical accessories sold at Home Depot.
Home Depot even provides you with tools and resources for the outside of your home. The gardening center is extensive with plants, seeds, and gardening tools, including large tools like lawnmowers.
Home Depot has an extensive lumber section for building projects. Most of the lumber is sourced from the United States.
Empire Today vs. Home Depot: Price
It can be difficult to compare the prices of Empire Today and Home Depot because they have different products and brands. Empire Today has higher prices than Home Depot when looking at carpets alone.
How much area needs to be covered, the material you select, and the current status of your flooring will all impact the final price for both companies.
Empire Today has a wide range of products focused on your flooring. Hardwood flooring and tile are the most expensive, which is to be expected at any company. Many users report that Empire Today is more expensive than Home Depot. You can get a detailed estimate to get an idea of how much Empire Today will cost for your home and needs.
Home Depot sells everything you can need related to flooring. They are generally less expensive because they are a bigger chain. Hardwood and tile installation is the most expensive, but you can install the flooring yourself when selecting Home Depot. You can talk to a Home Depot representative to get an idea of how much your project will cost.
Empire Today vs. Home Depot: Warranty
To get the best bang for your buck, always consider the warranty of the carpeting and flooring you select. Empire Today and Home Depot offer limited warranties for their flooring services, but Home Depot’s tends to be better.
Empire Today offers a one-year limited warranty¹. If your flooring or carpet has defects due to workmanship within one year from the installation date, schedule an appointment to get the flooring evaluated. If the flooring defect falls under the warranty, Empire will repair, re-perform, reinstall, or refund the installation.
Home Depot warranty is more extensive, depending on the material you select. All products come with a limited warranty. The period of the warranty depends on the material. Wood flooring, for example, comes with a limited lifetime warranty or a limited 5–year light commercial warranty¹. The vinyl flooring has a limited 10-year light commercial warranty instead of 5 years.
To get a better idea of the warranty Home Depot offers, contact Home Depot and request information based on your specific flooring material. This will give you a more exact answer about the warranty of your floor. As a whole, Home Depot’s flooring warranty is far superior to Empire Today.
Empire Today vs. Home Depot: Customer Service
Always select a flooring company that offers fantastic customer service. Much to our dissatisfaction, customers are not satisfied with Empire Today’s customer service, but they are more satisfied with Home Depot.
Although Empire Today claims professional customer support, reviews are not always positive. At best, Empire Today gets a 4 out of 5-star rating for its customer support. Empire Today has ratings as low as 1.36 out of 5 on other sites. So, Empire Today does not offer phenomenal customer support.
Most users report satisfaction with Home Depot’s customer service. Most sites rank Home Depot’s customer service at 4 out of 5 stars, which is pretty good.
Head-to-Head: Empire Today Carpet vs. Home Depot Carpet
Our Verdict: Home Depot
Based on customer reviews, more people are satisfied with their Home Depot carpet than the Empire Today carpet. Although both companies offer many carpet brands and professional installation, Home Depot has more options, lower prices, and the option to install the carpet yourself. This makes Home Depot superior to Empire Today on most fronts.
Head-to-Head: Empire Today Flooring vs. Home Depot Flooring
Our Verdict: Home Depot
Like carpet, most users prefer Home Depot flooring over Empire Today flooring. This applies to all flooring types, including laminate, vinyl, tile, and hardwood. Home Depot offers more options at a lower price, and you can install the flooring yourself.
Overall Brand Reputation
Now that we’ve learned much about Empire Today and Home Depot let’s look at their overall brand reputation.
In terms of performance, Empire Today and Home Depot rank well. You can expect your flooring from either of these companies to last a long time.
Edge: Home Depot
Home Depot is far more affordable than Empire Today and offers a much better warranty. It even allows you to install the flooring yourself, further decreasing the price.
Edge: Home Depot
Home Depot has the best service. Customer support reviews are not positive about Empire Today, and there’s far less customization with Empire Today. So, Home Depot wins in terms of service.
Overall, Home Depot is the better store. Even though you might think that Empire Today offers the better service for flooring because that is all they focus on, most users are more satisfied with Home Depot. Home Depot offers more customization, options, and lower prices than Empire Today. Also, their customer service is much better.
That’s not to say that Empire Today is terrible. Their flooring lasts a long time but is more expensive, and you might run into trouble concerning customer support. For those reasons, we recommend Home Depot over Empire Today to most users.